TITLE

Rail Passengers Short-Changed

PUB. DATE
September 1999
SOURCE
Logistics & Transport Focus;Sep99, Vol. 1 Issue 3, p17
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The experience of tackling performance and capacity problems in the distribution function of a major retailer by taking a structured and holistic approach to performance improvement is the main focus of this article. The company was embarked upon a major store development program and needed distribution to support sales growth and an expanding inventory range. It was recognized that the main distribution center and its satellite warehouse did not have the capacity in their current form to support growth in the business. The business accepted plans for further investment in distribution infrastructure, but equal weight was given to a program of performance improvement based on cultural change. The result was a significant improvement in capacity and productivity and a new lease of life.
ACCESSION #
11944724

 

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