Graduated VED for Cars

November 1999
Logistics & Transport Focus;Nov99, Vol. 1 Issue 5, p8
Trade Publication
Provides pertinent information on the results of a survey conducted by the Freight Transport Association among truck drivers which show that 94 percent of truck operators and 90 percent of truck drivers believe that the scheme of the association which puts stickers on the back of trucks encouraging motorists to call a free phone number to report driving behavior makes positive contributions to the public's perception of commercial vehicles.


Related Articles

  • KEEPING THE CUSTOMER SATISFIED.  // Truck & Driver;Apr2006, p24 

    The article focuses on truck driver David Hall and his funeral business covering most of Great Britain. He returned to agency driving after a 30-year-long lay-off to fill his spare days when he was not using his 1950 Leyland Beaver to undertake funeral services throughout the country. There are...

  • Online, Brick-And-Mortar Tie In Customer Satisfaction. Wolf, Alan // TWICE: This Week in Consumer Electronics;3/3/2014, Vol. 29 Issue 5, p18 

    The article reports on a study from the American Customer Satisfaction Index, which reveals a sharp decline in online customer satisfaction, along with an improved service at brick-and-mortar stores in the consumer electronics industry in the U.S.

  • Flawed report serves no one. Hope, Graham // Auto Express;10/1/2014, Issue 1339, p23 

    The article offers information on the Driver Power satisfaction survey which details the frustration of drivers with their insurers in Great Britain.

  • CUSTOMER SURVEYS.  // Small Business Advisor (1069-9619);Jul2016, Vol. 32 Issue 7, Special section p12 

    In the article, the author discusses importance customer surveys to small businesses including reasons for conducting the survey such as knowledge of competitors and need of customers; using survey information to obtain customer satisfaction, and advantages of using telephones for the survey.

  • Survey for action, not satisfaction. Sandvig, Bill; Cravenho, John // Fairfield County Business Journal;02/18/2002, Vol. 41 Issue 7, p4 

    Focuses on the use of a customer-driven action process (CAP) in conducting customer satisfaction survey. Objectives of the CAP process; Factors contributing to the failure of traditional satisfaction surveys; Details of the CAP approach.

  • Positive Disconfirmation as a Threshold to High Satisfaction. Saklani, Alok; Purohit, H C; Badoni, D C // Journal of Management Research (09725814);Sep2000, Vol. 1 Issue 1, p31 

    Despite increasing attention that satisfaction research has received in the recent years, certain aspens of satisfaction behaviour remain to be addressed and to be fully understood. While industry is laying great stress on exceeding consumer expectations and obtaining higher (or complete, total)...

  • The One-Minute Customer Survey. Grant, Beau // Government Procurement;Jun2002, Vol. 10 Issue 3, p50 

    Presents a survey on customer satisfaction in the U.S. Details on respondent sampling; Need for organization to take immediate action on the responses of customers; Emphasis on internal user.

  • For customer satisfaction, get the questions right.  // Management Today;Jun98, p14 

    Presents information on a customer satisfaction survey, questioning the usefulness of these surveys. Impact of these surveys on businesses; Comments from Sionade Robinson, director of Cape Consulting; Importance of employee involvement in the success of customer satisfaction surveys.

  • Fed Customer Satisfaction Survey.  // Financial Update;Oct-Dec2003, Vol. 16 Issue 4, p5 

    The article presents the national customer satisfaction survey to explore customer perceptions of products and services of the Federal Reserve System of the U.S.


Read the Article

Courtesy of

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics