TITLE

News from The Logistics Directors' Forum

PUB. DATE
November 2000
SOURCE
Logistics & Transport Focus;Nov2000, Vol. 2 Issue 9, p52
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article reports that at its summer 2000 meeting, the Logistics Directors' Forum again looked at the implications of Internet-related developments and examined how properly worked out electronic commerce strategies might enhance commercial performance. The four key elements of an intelligent electronic commerce solution were identified as an intelligent customer-facing front office, operations and product excellence in the back office, optimized Internet fulfillment to allow real-time global visibility across heterogenous systems offering product availability and price information from different vendors, and collaboration among trading partners on both the procurement and sales sides of the business. One of the challenges that has to be faced is the need to provide the customer with an experience that fully meets his or her requirements.
ACCESSION #
11940474

 

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