Success for Air Cargo KPIs

April 2001
Logistics & Transport Focus;Apr 2001, Vol. 3 Issue 3, p11
Trade Publication
Reports that the European Shippers Council (ESC) and Cargo 2000 have agreed to work together to combine the Key Performance Indicators (KPI). How KPIs, originally developed by the Freight Transport Association (FTA), are used by shippers, forwarders and carriers; Comments from Neil Johnson, FTA's global logistics manager, regarding the quality of service as the result of cooperation between shippers and carriers.


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