Carriers Grapple With LNP Backlash

Rockwell, Mark
January 2004
Wireless Week;1/15/2004, Vol. 10 Issue 2, p14
Trade Publication
Deals with the reluctance of wireless operators to make too many concessions that can threaten profitability. Disappointment of customers on wireless local number portability (LNP); Options being used by T-Mobile USA to calm customers who are caught in a number porting delay; Method used at Verizon Wireless in handling complaints on LNP.


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