Memo from the CFO: Dealing with High-Tech Realities

Goldman, Kenneth
May 2001
Financial Executive;May2001, Vol. 17 Issue 3, p21
Academic Journal
The article reports on the assessment of technology investments with particular focus paid to adivce from the chief financial officer of Seibel Systems Inc, Kenneth Goldman. Goldman expresses his views on the recommended metrics for assessing the value of software. According to him there is pressure for solutions that deliver a quick return on investment, particularly for front office or products that increase revenue and touch customers. The metrics that people at Siebel think should be used by customers include tools like ROI measurements.


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