Turnover's Terrible Toll

Marshall, Jeffrey
November 2000
Financial Executive;Nov/Dec2000, Vol. 16 Issue 6, p11
Academic Journal
The article refers to a survey by Sibson & Co., which focused on the impact of employee turnover on corporate earnings and stock valuations. Four industries--specialty retail, high technology, call center services, and fast food--have a significant turnover problem. The earnings and stock prices in these industries dropped 38 percent due to replacement costs related to turnover. The fast food industry has a 123 percent annual turnover rate which is eight times that of the average corporation in the United States. Seymour Burchman, a Sibson principal, says that turnover limits the growth of business enterprises.


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