TITLE

What to Do If a Conversation Is Turning Loud and Aggressive

AUTHOR(S)
Grenny, Joseph
PUB. DATE
March 2016
SOURCE
Harvard Business Review Digital Articles;3/17/2016, p2
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article discusses conflict management in business, and presents several tips on how to prevent a conversation meltdown including owning one's own mistakes, generating psychological safety, and pointing out the default future of the conversation.
ACCESSION #
118706333

 

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