TITLE

WINNING THE PERCEPTION GAME: Miss. hospital limits menu, scores higher with patients

PUB. DATE
December 2003
SOURCE
FoodService Director;12/15/2003, Vol. 16 Issue 12, p8
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Deals with key changes implemented by the foodservice team at the North Mississippi Medical Center. Percentage of overall patient satisfaction in the hospital in 2002; Role of surveys in making the appropriate changes to increase patient satisfaction in the hospital; Benefits from a non-selective menu to the hospital.
ACCESSION #
11842440

 

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