TITLE

Councils adopt cheaper CRM option built by local authorities

AUTHOR(S)
Savvas, Antony
PUB. DATE
November 2003
SOURCE
Computer Weekly;11/11/2003, p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Pembrokeshire Council has gone live with a shareware customer relationship management (CRM) system developed by Newham Council and Belfast City Council. Newham and Belfast councils are part of the Local Authority (LA) Software Consortium, which is taking on CRM suppliers in the local authority market with its own, much cheaper product. LA CRM costs £12,000 for a site licence, with no per-seat costs, making the package far cheaper than rival products, according to Geoff Connell, development services manager for the ICT division at Newham Council.
ACCESSION #
11832835

 

Related Articles

  • Integrated set-up benefits services.  // Local Authority Waste & Recycling;Mar2011, Vol. 19 Issue 3, p40 

    The article discusses the benefits of using waste management software from Mayrise with the customer relationship management (CRM) solution of Preston City Council in England.

  • Bargains for big spenders.  // PC World;May95, Vol. 13 Issue 5, p123 

    Presents shareware programs within the $25 to $50 range. Elfring Soft Fonts TrueType Font Collection I; VirusScan; VuePrint; WinZip.

  • Shareware support: Mom-and-pop service. Jacobi, J.L. // PC World;May95, Vol. 13 Issue 5, p124 

    Reports on the support provided by small shareware vendors. Online support; Telephone support; Support provided by McAfee Software.

  • An MS-DOS-based software portfolio using shareware. Schrage, John F. // T H E Journal;Sep96, Vol. 24 Issue 2, p81 

    Presents a portfolio of MS-DOS-based software using Shareware concept. Background on the portfolio; Software categories; How to use the portfolio; Distribution and costs; Sources of software.

  • What's shareware?  // Caribbean Business;9/16/1999, Vol. 27 Issue 36, p41 

    Discusses the ability of computer users to download shareware from the Internet. Software's functioning for a given amount of time; Certain shareware authors' willingness to customize original versions to meet users' needs; Description of the freeware software type.

  • Desktop librarian. Littman, Dan; Moran, Tom // Macworld;Dec1992, Vol. 9 Issue 12, p189 

    Reviews two books on shareware, `The Mac Shareware 500,' by Ruffin Prevost and Rob Terrell, and `The Mac Shareware Emporium,' by Bernard J. David and Maria L. Langer.

  • Shareware summary.  // Australian Personal Computer;Apr98, Vol. 19 Issue 4, p151 

    Presents information on a summary of some of the shareware software available. Indication of how the software works; Identification of which operating systems the software are set to function with; Information on Windows 95 and OS/2 Warp; What benefits the shareware could bring to a system.

  • Cut-rate software. Ekey, Heather // Executive Female (0199-2880);Mar/Apr97, Vol. 20 Issue 2, p31 

    Focuses on shareware computer software. Features; Services offered by the shareware program; Shareware applications.

  • Shareware summary.  // Australian Personal Computer;Oct98, Vol. 19 Issue 10, p168 

    Presents information on shareware files. Software for Windows 95; Features of the computer software `System Resources 3.31'; Details on the computer software `Hotline 1.2.3.' and `Kaleidoscope 2.0.1.'

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics