Suggestion Box as Tool for Improving Construction Site Health and Safety Performance in Nigeria

Okorie, Victor
September 2016
PM World Journal;Sep2016, Vol. 5 Issue 9, p1
The importance of suggestion box for organisational efficiency has received much research attention in the banking, hospitals and manufacturing companies. In contrast, little or no research into suggestion box and construction site health and safety (H&S) performance has been conducted in Nigeria. Suggestion box is one of the simplest and most cost effective tools management has used and still using to collect information from workers, customers and the general public on how to improve products, services and workers' welfares. This simple management technique has the added advantage that allows anonymity of the worker or the public to make suggestion(s) on how to improve organisational efficiency. This study aimed at exploring/examining the extent Nigerian construction companies employ this simple management tool for effective site (H&S) management. Questionnaire was structured from literature on H&S management which was administered to managers/supervisors and site workers. The questionnaire survey was complemented with walk about and interviews that were conducted with managers/supervisors and site workers from the five selected construction companies; one large, two medium and two small sized construction companies within the Lagos State. The results findings revealed that majority of the construction companies did not provide suggestion box both at the head and site offices. Interviews conducted with managers/supervisors and workers however, indicated that provision of suggestion boxes by construction companies in respective of size could contribute positively to the improvement of site H&S performance. The study therefore, concludes that provision of suggestion boxes by construction companies will build trust between workers and management leading to improvement and sustainability of workplace H&S culture.


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