TITLE

Getting to know you

AUTHOR(S)
Peters, David
PUB. DATE
September 2016
SOURCE
Utility Week;9/9/2016, p25
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article offers information on improving customer service as well as business performances in the energy sector in Great Britain. It discusses developments in smart meters, connected appliances, and flexible billing as well as the emergence and application of big data and machine learning techniques.
ACCESSION #
118015479

 

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