Understanding Before Action, Critical to E-Success

December 2000
Logistics & Transport Focus;Dec2000, Vol. 2 Issue 10, p18
Trade Publication
This article focuses on the ideas presented by Andrew Finlayson, managing director of the electronic commerce infrastructure builder XACTeCOM.com, during the e-Fulfilment seminar which was held in London, England in 2000. He explained the vital need for upfront research before any successful electronic fulfilment project can be created. According to him there are four key areas that business has to research. The first is to understand the environment within which the business will operate. Second, it is vital to evaluate the need for electronic fulfilment in the business by comparing all the implications of such a project and the costs, with the market opportunity. Third, implementation times need careful analysis. Fourth, there is the decision of whether to use an internal team or external consultants to carry out the audit.


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