TITLE

DBS trains ahead using simulation

AUTHOR(S)

Howells, Jan

PUB. DATE

December 2003

SOURCE

IT Training;Dec2003/Jan2004, p8

SOURCE TYPE

Trade Publication

DOC. TYPE

Article

ABSTRACT

Dunfermline Building Society (DBS) has opted to use a simulation of its upgraded investment and insurance administrative systems to train staff well in advance of the roll out. DBS made a decision to throw out its legacy systems and replace them with a banking solution from Swiss company Temenos. To make sure that all of its 430 staff across 33 branches and 39 agencies are trained well in advance of the software going live, DBS hired VeriSim to create a perfect simulation of the IT systems. Staff will be able to train on the VeriSim system during working hours. DBS plans to start rolling out the systems in March 2004.

ACCESSION #

11781630

 

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