Chain to upgrade POS system skills

Howells, Jan
December 2003
IT Training;Dec2003/Jan2004, p7
Trade Publication
River Island has brought in a training consultancy to map out its requirements after it decided to upgrade its DOS-based point of sale system (POS) terminals to Windows. The high street clothing retailer realized that training would be a major project when it made the decision to migrate 1,000 POS systems from JDA to Win/DSS across 200 stores nationwide that employ 2,500 staff. Now the training is to be carried out by River Island's internal staff at regional centers across the company.


Related Articles

  • OVERFLOWING WITH SUCCESS. Cassidy, Steve // Training Magazine;Jan2004, p26 

    Analyzes the effectivity of a training strategy and communication for change review program designed by British retail training consulting firm First Fridays Inc. Decision of River Island retail company to review the First Friday scheme for possible implementation; Activities to be completed in...

  • Firms must allow time for chip and Pin test. Thomas, Daniel // Computer Weekly;7/8/2003, p10 

    Retailers must allow six weeks to test chip and Pin technology. Retailers must not underestimate the complexity of the testing process required before going live with chip and Pin projects, fashion retailer River Island has warned. The firm, which is participating in the Northampton, England,...

  • Jessops snaps up EPOS to cut costs.  // IT Training;Feb2004, p6 

    High Street photography chain Jessops is teaching 3,000 employees to use an electronic point-of-sale (EPOS) system, brought in to help reduce its business costs by £ 2m a year. Jessops refused to comment on the training programme it plans to adopt, but confirmed that it is introducing a...

  • Woolworths plans mass EPOS tuition.  // IT Training;Nov2002, p6 

    Focuses on the plans of Woolworths PLC to train its staff in how to use counter-based and handheld electronic point of sale systems in Great Britain. Company's plans to cope with the Christmas rush in 2002; Comments of company's spokeswomen on their previous experience with christmas rush;...

  • New Harbortouch Facility Used For Partner Training.  // ISO & Agent Weekly;6/5/2014, Vol. 10 Issue 21, p21 

    The article announces the opening of national point of sale system and merchant services provider Harbortouch's 9,000 square-foot training facility at its corporate headquarters in Allentown, Pennsylvania.

  • Hotline.  // Campaign;08/22/97, Issue 34, p3 

    Reveals that River Island has called off its search for an advertising agency.

  • Cingular Tackles Customer Consternation.  // Telecommunications - Americas Edition;Jun2005, Vol. 39 Issue 7, p8 

    Reports on Cingular Wireless' development of a single color pamphlet covering all aspects of consumer data given to subscribers before they leave the store. Importance of customer care and retention; Deployment of a point-of-sale system and training of employees and agent workers.

  • Ames' CBT program cuts POS training time. Thilmany, Jean // WWD: Women's Wear Daily;4/21/1999, Vol. 177 Issue 76, p12 

    Focuses on the training program of Ames Department Stores which decreases the number of hours devoted to getting acquianted with its improved point-of-sale system. Importance to the integration of the company's operations; Importance in the acquisition of Caldor stores.

  • Get More Out of POS Equipment. LOTSTEIN, MARK // CSP;Aug2011, Vol. 22 Issue 10, p26 

    The author discusses how retailers could take full advantage of point-of-sale (POS) equipment. He explains that almost every store owner or operator fail to utilize all the features of a POS device because of lack of training. He cites that a POS device can be used to display promotions or...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics