Managing conflict in a changing environment

Mushref, Muhammad Abdulrahman
November 2002
Management Services;Nov2002, Vol. 46 Issue 11, p8
Academic Journal
The managerial macroenvironment consists of the society, the economy, the industry and the organization in which the manager operates, all to varying degrees and categorized by change. This article seeks to analyze the conflict in this changing environment and suggests preservation and recovery plans for implementation. The foremost motive for investigating the behaviors and outcomes of conflicts is the constructive or destructive results that may arise in work performance. A work group with various belief structure creates group diversity and diversity in turn increases the opportunity for conflict between members and has a large effect on performance and outcomes. The proposed recovery plan is better employed once signs of unpredicted conflicts begin to come into view in a working group. Different from the preservation plan, the recovery scheme is a case driven process, which is only put in action once conflicts start to grow and affect performance.


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