Portability Gets Personal

Brown, Karen
December 2003
Wireless Week;12/15/2003, Vol. 9 Issue 25, p10
Trade Publication
Presents an article on the experience of a person in switching wireless communication carrier when the local portability number mandate of the U.S. Federal Communications Commission took effect on November 24, 2003. Information provided by the customer service representatives (CSR); Problems encountered in completing the order; Assistance provided by the CSR to correct the problem of the phone.


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