Rates aren't everything

Barnett, Chris
December 2003
Journal of Commerce (1542-3867);12/15/2003, Vol. 4 Issue 50, p20
Deals with the attention being paid by shippers to performance measurements. Freight rates preferred by shippers; Service measurements to be used by shippers to assess their own performance and their providers; Factor to which the poor performance in labor-intensive logistics can be traced.


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