Activity-Based Benchmarking and Process Management--Managing the Case of Cardiac Surgery

Chiang, Bea
November 2002
Management Accounting Quarterly;Autumn2002, Vol. 4 Issue 1, p21
Academic Journal
Discusses the significance of benchmarking to health care organizations where the close monitoring of resources is critical to ensure the effectiveness of such organization. Examples of external industry benchmarks that a hospital can use to compare its operation to other health care providers; Improvement of cardiac care processes; Costs of primary products and services.


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