TITLE

Stamping Out Air Rage

PUB. DATE
May 2000
SOURCE
Logistics & Transport Focus;May2000, Vol. 2 Issue 4, p14
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article reports that, as of May 2000, the International Air Transport Association (IATA) has taken action to stop air rage. At a seminar, which was held in March 2000, airlines adopted a 'recommended practice' and a model 'memorandum of understanding' between carriers and airport authorities in Great Britain, and the IATA has published guidelines for use by airlines in developing policies to deal with disruptive passengers. At the seminar, 140 delegates representing 64 airlines and other industry associations involved in safety, flight operations, cabin crew, ground operations, regulators, legal and training institutions were sensitized to the need to put the problem of disruptive behavior into perspective, but without minimizing the importance of being able to deal effectively with incidents.
ACCESSION #
11646592

 

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