TITLE

Putting the customer at the heart of business

AUTHOR(S)
Rimmer, Alan
PUB. DATE
December 2001
SOURCE
Management Services;Dec2001, Vol. 45 Issue 12, p24
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
This year's European Conference on Customer Management was held on 24 ∓ 25 April at the London Hilton on Park Lane. The Conference, presented by eCustomerServiceWorld.com had the overall theme of:- 'Putting the Customer at the Heart of Business' This was The European Conference on Customer Management and was sold out with over 500 CEO, Directors and Senior Managers attending. The 2001 European Conference on Customer Management attracted some of the world's most sought after speakers and organisations. As well as providing a unique learning opportunity, the conference also enabled the delegates to share experiences with fellow customer management professionals from around Great Britain and from many parts of Europe.
ACCESSION #
11577477

 

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