TITLE

Change management in the social housing sector: a fad or a requirement?

AUTHOR(S)
Abdalla, Elhadi
PUB. DATE
March 2002
SOURCE
Management Services;Mar2002, Vol. 46 Issue 3, p18
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Managers in the British social housing sector have started to consider the application of the principles of change management in the social housing sector. Change management is defined as the analysis of the causes of problems, design of the change program and implementation and evaluation of the program. Many of the change management techniques are derived from the private sector, including Business Process Reengineering (BPR), which has been selected by housing managers for change management in the housing sector. BPR describes the business process, the radical redesign and performance measurement. In the housing sector, BPR describes how housing associations' managers run their own reengineering projects.
ACCESSION #
11577028

 

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