Logistics Directors' Forum

January 2000
Logistics & Transport Focus;Jan/Feb2000, Vol. 2 Issue 1, p40
Trade Publication
The Logistics Directors' Forum held in November 1999 in London, England examined the myriad challenges faced by the logistics and transport profession as it enters the new millennium. To a large extent, change will come from the different factors driving the consumer. A 'new consumer' is emerging who wants more in terms of quality, service, convenience and selection, but also wants less price, time, effort and risk. How retailers and manufacturers respond to this challenge will do much to set the agenda for change within the supply chain. The retail sector is in transition, with retailers increasingly transcending national boundaries. Another important trend is the convergence of industries. Due to mass customization and the emergence of global consumers, there will be a consequent requirement for shorter lead times, shorter product life cycles and constant interaction between consumer and supplier.


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