TITLE

It's time to embrace 360° customer service

AUTHOR(S)
Evans, Bruce
PUB. DATE
July 2003
SOURCE
Fire Chief;Jul2003, Vol. 47 Issue 7, p18
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the customer service program of fire departments. Customer service in fire service emergency medical operations; Assessment of the average customer experiences; Concept of internal customer service.
ACCESSION #
11488354

 

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