Bayer offers easy access CRM skills

November 2003
IT Training;Nov2003, p5
Trade Publication
Bayer Animal Health has developed more than 100 electronic-learning topics to help its mobile workforce maintain their Siebel skills. The business, part of Bayer Healthcare, has used Global Knowledge's OnDemand application to build ten modules, which comprise 110 topics covering specific system functionality. Modules have been loaded onto staff laptops to enable them to refresh their know-how on a just-in-time basis.


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