TITLE

SIX SIGMAâ„¢ EXPLAINED

AUTHOR(S)
Fitzpatrick, Bill; Rogers, Reneé
PUB. DATE
October 2003
SOURCE
Hospitality Upgrade;Fall2003, p128
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Explains the implementation of the six sigma approach in the hospitality industry. Elimination of all potential inefficiencies in service; Determination of customer needs; System improvement and control.
ACCESSION #
11407548

 

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