TITLE

Pinnacle FCU Selects Maxxar

PUB. DATE
April 2002
SOURCE
Credit Union Journal;4/22/2002, Vol. 4 Issue 16, pN.PAG
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on the selection of Maxxar Corporation's Transcend Automated Call Distributor (ACD) computer telephony technology by Pinnacle Federal Credit Union to guide call center agents during calls from members. Features of ACD; Support provided by ACD to Internet interaction.
ACCESSION #
11345689

 

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