TITLE

Accountability and Market Research

AUTHOR(S)
Meister, Jeanne C.
PUB. DATE
November 2003
SOURCE
Chief Learning Officer;Nov2003, Vol. 2 Issue 7, p54
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Comments on using a forecasting and decision support system by the chief learning officers to track key performance indicators of the business. Market research program to monitor the voice of their internal customers; Managing learning as a business to know the impacts of company's bottom line; Examination of the needs and perceptions of e-learners; Risk of survival for corporations failing in learning and development.
ACCESSION #
11337707

 

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