Patient satisfaction and non-UK educated nurses: a cross-sectional observational study of English National Health Service Hospitals

Germack, Hayley D.; Griffiths, Peter; Sloane, Douglas M.; Rafferty, Anne Marie; Ball, Jane E.; Aiken, Linda H.
December 2015
BMJ Open;2015, Vol. 5 Issue 12, p1
Academic Journal
No abstract available.


Related Articles

  • Patient satisfaction questionnaire and quality achievement in hospital care: the case of a Greek public university hospital. Matis, Georgios K.; Birbilis, Theodossios A.; Chrysou, Olga I. // Health Services Management Research;Nov2009, Vol. 22 Issue 4, p191 

    The scope of this research has been to investigate the satisfaction of Greek patients hospitalized in a tertiary care university public hospital in Alexandroupolis, Greece, in order to improve medical, nursing and organizational/administrative services. It is a cross-sectional study involving...

  • Rethink of future nurse education is needed. Scott, Graham // Nursing Standard;11/19/2014, Vol. 29 Issue 12, p3 

    The author reflects on the education and training of nurses in Great Britain and on research which found that teaching nurses about caring before they become nurses doesn't improve patient satisfaction. He suggests that patient satisfaction in Great Britain will only improve if there is an...

  • Assessment of Patient Satisfaction from Nursing Care in Hospitals of Iran University of Medical Sciences. Joolaee, S.; Hajibabaee, F.; Jalal, E. Jafar; Bahrani, N. // HAYAT;2011, Vol. 17 Issue 1, p81 

    Background & Aim: Patient satisfaction has been recognized as a key indicator of health care quality which is used by accreditation agencies to monitor quality of care in hospitals. A high proportion of health caregivers are nurses. The services provided by nurses are significantly influential...

  • Müşteri Memnuniyetinin ÇeÅŸitli Demografik Özellikler Açısından Analizi: Bir Kamu Hastanesi ÖrneÄŸi. CİHANGİROĞLU, Necmettin; UZUNTARLA, Yasin // Ã‡ankırı Karatekin University Journal of the Faculty of Econom;2016, Vol. 6 Issue 1, p291 

    This study aims to analyze how customer satisfaction is influenced by various demographic factors. Study is conducted on patients who receive healthcare services from a public hospital in Ankara province and it is a descriptive study. In order to measure the customer satisfaction (patient...

  • Emotional labor of nurses as perceived by patients, satisfaction with nursing service, and intention to revisit the hospital. Moon- Hee Kang; Soon-Young Yoon; Myoung-Jin Kwon; Hee-Sook Shim // International Journal of Digital Content Technology & its Applic;Aug2013, Vol. 7 Issue 12, p289 

    This study examines the relationship between the emotional labor of clinical nurses as perceived by patients, level of satisfaction nursing service, and intention to revisit the hospital. The study subjects included 293 patients who had been hospitalized for more than 3 days at a university...

  • EVALUATION OF PARENTAL SATISFACTION OF NURSING CARE IN THALASSEMIC CHILDREN. Tavasoli S. H.; Alhani F. // Journal of Urmia Nursing & Midwifery Faculty;Mar/Apr2011, Vol. 9 Issue 1, p1 

    Background & Aims: Hospitalization for parents and children causes anxiety. Therefore, evaluation of parents' satisfaction concerning their child's nursing care is necessary. Observing parental satisfaction is important in determining the quality of child care. The purpose of this study was to...

  • Safe staffing for nursing in emergency departments: evidence review. Recio-Saucedo, Alejandra; Pope, Catherine; Dall'Ora, Chiara; Griffiths, Peter; Jones, Jeremy; Crouch, Robert; Drennan, Jonathan // Emergency Medicine Journal;Nov2015, Vol. 32 Issue 11, p888 

    Objective: Getting staffing levels wrong in hospitals is linked to excess mortality and poor patient experiences but establishing the safe nurse staffing levels in the emergency department (ED) is challenging because patient demand is so variable. This paper reports a review...

  • The quality of hospital services in Kashan educational hospitals during 2008-9: the patients' viewpoint. Sobahi Bidgoli, M.; Mousavi, G. A.; Kebriaei, A.; Seyyedi, S. H.; Shahri, S.; Atharizadeh, M. // Feyz Journal of Kashan University of Medical Sciences;Jul2011, Vol. 15 Issue 2, p146 

    Background: The main mission of any hospital in a health care system is to promote care quality for patients and to meet their needs and expectations. The aim of this study was to evaluate the quality of hospital services from the viewpoint of patients admitted to Kashan educational hospitals....

  • A STUDY OF PATIENT SATISFACTION AT A TERTIARY CARE HOSPITAL OF HYDERABAD. Hussain Bakshi, Syed Murtuza // International Journal of Social Health Information Management;Spring2013, Vol. 6 Issue 13, p23 

    Healthcare industry is fast changing the rapid transformation is to meet the ever-increasing needs and demands of its patient population. Hospitals and healthcare providers are shifting from viewing patients as uneducated having little healthcare choice to educated consumer has many service...

  • The level of patients' satisfaction and perception on quality of nursing services in the Renal unit, Kenyatta National Hospital Nairobi, Kenya. Ndambuki, James // Open Journal of Nursing;Jun2013, Vol. 3 Issue 2, p186 

    Introduction: Renal failure is on the increase and patients have to identify with renal services and centres where services for renal replacement therapies are rendered. This calls for health care workers to offer services that are perceived as quality and satisfying in order to meet the...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics