TITLE

News in Brief

AUTHOR(S)
Schneider, Martin
PUB. DATE
June 2003
SOURCE
CRM Magazine;Jun2003, Vol. 7 Issue 6, p15
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Presents news briefs on customer relationship management (CRM) and IT as of June 1, 2003. List of the top CRM software vendors based on a study by Gartner; Projected increase in the speech recognition market by the end of 2003; Forecast on the expenditures for CRM.
ACCESSION #
11114860

 

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