TITLE

Incremental skills must be counted in the TCO

AUTHOR(S)
Bellinger, Alan
PUB. DATE
October 2003
SOURCE
IT Training;Oct2003, p6
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article reports that incremental skills must be counted in the total cost of ownership (TCO). These are very impressive metrics that enable the chief information officer to monitor the costs of providing the information technology (IT) service to the organisation, and to establish a benchmark for it against comparable organisations. In other words, the objective of TCO is to monitor all of the IT costs, both within the IT organisation and outside it.
ACCESSION #
11095166

 

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