TITLE

The Upsides of a Negative Review

AUTHOR(S)
BLUM, HALEY
PUB. DATE
October 2015
SOURCE
ASHA Leader;Oct2015, Vol. 20 Issue 10, p32
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article explains how negative online reviews or criticisms against speech language pathologists can benefic clinical practice. Topics covered include the importance of negative feedback in highlighting areas that need improvement, tendency of customers to be suspicious of businesses with no negative reviews and tips for responding to negative online feedback. INSET: What About Privacy?.
ACCESSION #
110258453

 

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