The Upsides of a Negative Review

October 2015
ASHA Leader;Oct2015, Vol. 20 Issue 10, p32
Trade Publication
The article explains how negative online reviews or criticisms against speech language pathologists can benefic clinical practice. Topics covered include the importance of negative feedback in highlighting areas that need improvement, tendency of customers to be suspicious of businesses with no negative reviews and tips for responding to negative online feedback. INSET: What About Privacy?.


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