What Do Leaders Need To Know

Dumaine, Deborah
September 2015
Leadership Excellence;Sep2015, Vol. 32 Issue 9, p19
The article offers advice on how managers and other individuals in leadership positions can write emails or correspondence in a way that influences coworkers and promotes action. Noting that most leaders communicate more through writing than speaking, the author presents a mock email and discusses the importance of addressing audiences and requesting action. She goes on to cover competencies leaders need in daily writing such as motivation, interpersonal understanding, and teamwork.


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