TITLE

Quality streak

AUTHOR(S)
Jones, Alan
PUB. DATE
September 1998
SOURCE
Manager: British Journal of Administrative Management;Sep/Oct98, Issue 11, p16
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Discusses the importance of quality to TNT UK Ltd. Action points of the company's improvement plans; Model used by TNT; How TNT defines quality.
ACCESSION #
1092173

 

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