TITLE

Cox Breaks Ice, Offers One-Bill Option

AUTHOR(S)
Haugsted, Linda
PUB. DATE
July 2001
SOURCE
Multichannel News;7/2/2001, Vol. 22 Issue 27, p8
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Cox Communications Inc. customers in San Diego, Orange County, California, Omaha and New England will soon have more choice in billing options. They can consolidate their telephony, high-speed data and video transactions on one bill, or they can choose to place two services on one bill, and a third on a separate mailing. Consumers who take the one-bill option may choose whether they want the bill to arrive on the first or 15th of the month. A single bill has the potential to be quite high each month, but executives said they don't intend to change the way they assess customers' ability to pay.
ACCESSION #
10617157

 

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