Why SAP is bucking the trend

Holiday, Rachel
July 2003
IT Training;Jul/Aug2003, p26
Trade Publication
Enterprise software costs a lot to implement with no guarantee of reward. Enterprise software implementation is very big business, but has inspired a good deal of controversy over the years. It costs a lot to implement, but returns can be much more elusive, and a big ERP project was even responsible for a company failure in the 1990s. SAP AG manages some of largest businesses worldwide. From enterprise resource planning (ERP) to customer relationship management (CRM), from supplier relationship management (SRM) to supply chain management (SCM), SAP has performed very well. INSETS: Case study;Further information.


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