Prison Service overcomes skills hurdles

Donovan, Tristan
July 2003
IT Training;Jul/Aug2003, p18
Trade Publication
Information technology (IT) training is not a risky occupation. Over a two-year period, IT trainers encountered problems ranging from floods to riots as they tried to sharpen the skills of HM Prison Service employees in Great Britain and Wales. The tuition is one component of an ongoing project set to bring the service's outmoded and inconsistent IT infrastructure up to date. Kevin Cahalane, project manager of IT services firm EDS Corp., which is playing an important role in upgrading the Prison Service's IT system, explains: 'The existing systems depended very much on the individual prison, and it was very patchy. Some prisons had done a lot of work on IT, while others had done very little.' INSET: Profile.


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