Heyday is past for the popular happy sheet

Steed, Colin
July 2003
IT Training;Jul/Aug2003, p10
Trade Publication
The article talks about training professionals in information technology (IT). The most effective way to show the value of training is through pre- and post-course assessment. Around 99.9 percent of all training carried out is judged on the end-of-course happy sheet. The Institute of IT Training launched a national accreditation programme for Open Learning Centres. As the accreditation programme's code demands that all staff must have a certified basic level of competence to operate a learning centre to the required standard, a set of Learning Centre Support Skills courses have been announced.


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