TITLE

Are You Communicating with Your Employees?

AUTHOR(S)
Kelly, John
PUB. DATE
July 2003
SOURCE
Speech Technology Magazine;Jul/Aug2003, Vol. 8 Issue 4, p2
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Discusses issues associated with quality customer service. Role of organization leaders and employees in providing quality customer service; Proposed speech recognition solutions that can be used effectively in customer service.
ACCESSION #
10373533

 

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