The Goal: Creating Value

Rothacker, David E.
July 2003
Air Conditioning Heating & Refrigeration News;7/21/2003, Vol. 219 Issue 12, p32
Trade Publication
Discusses the traits of technicians considered valuable in the heating and ventilating industry. Attitude; Reliability; Dependability; Image; Flexibility; Communications; Driving skills; truck maintenance; Mechanical skills; Systems; Tools; Industry awareness.


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