Software and streaming videos let companies capture what's unwritten

Gale, Sarah Fister
July 2003
Workforce (10928332);Jul2003, Vol. 82 Issue 7, p90
Discusses the way found by George Faulkner, president of Kaiser Electroprecision, a manufacturer of defense systems and commercial aviation products, to inexpensively record critical knowledge held by a few key employees. Key features of QuickLearns, a customized training tool using software and streaming videos developed by Performance Engineering Group; Goal of QuickLearns; Outcome of using QuicLearns.


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