IM speeds workplace communication, but it can spell trouble

Greengard, Samuel
July 2003
Workforce (10928332);Jul2003, Vol. 82 Issue 7, p84
Discusses the advantages and disadvantages of using instant messaging (IM) for a company. Popularity of IM; Legal issues concerning a company's handling of e-mail and electronic documents; Organizations which are making IM part of their digital tool chest.


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