TITLE

Gimme Attitude!

AUTHOR(S)
Greengard, Samuel; Byham, Bill
PUB. DATE
July 2003
SOURCE
Workforce (10928332);Jul2003, Vol. 82 Issue 7, p56
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Discusses the growing trend of hiring employees for attitude. Popularity of hiring for attitude in service-based industries and jobs that require customer contact; Description of Southwest Airlines Corporation's hiring process. INSET: ATTITUDE ADJUSTMENT.
ACCESSION #
10210533

 

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