TITLE

American effort focuses on consumer expectations

PUB. DATE
July 2003
SOURCE
Furniture/Today;7/7/2003, Vol. 27 Issue 43, p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the approach of American Furniture Warehouse president Jake Jabs on the issue of quality control in Denver, Colorado. Concern of the manufacturer on damages; Blame thrown by most retailers to the factory; Benefit of educating consumers as a means of controlling returns.
ACCESSION #
10201504

 

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