RFID als Instrument des Kundenmonitoring

Zwiener-Busch, Gisela
March 2015
Bibliotheksdienst;Mar2015, Vol. 49 Issue 3/4, p384
Trade Publication
RFID offers libraries the possibility of quantitatively recording customer behaviour. The data achieved allow for a customer-orientated adjustment of library offers. They also point to an important direction of further developing a library.


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