TITLE

ekz-Kundenbefragung 2014: Bibliotheken wählen ihre Zukunftsrollen

AUTHOR(S)
Mittrowan, Andreas
PUB. DATE
March 2015
SOURCE
Bibliotheksdienst;Mar2015, Vol. 49 Issue 3/4, p393
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The ekz.bibliotheksservice GmbH conducts regular online customer surveys since 2009. This article presents the goals and results of the 2014 survey and describes the results of a special analysis titled 'Future roles of public libraries' in an international context. In conclusion, general recommendations based on the present experiences are given concerning the making-up of customer surveys.
ACCESSION #
101677596

 

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