A Mismatch in the Big Easy

Elliott, Christopher
July 2003
National Geographic Traveler;Jul/Aug2003, Vol. 20 Issue 5, p36
Gives advice to a traditionalist traveler over problem with mismatch accommodation at a hotel in New Orleans, Louisiana. Variation in hotel choice among travelers; Action taken by the hotel manager to remedy the problem; Factor to consider regarding word-of-mouth recommendation. INSET: The Downside to Upgrading.


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