TITLE

The Importance Of NORA Certification

AUTHOR(S)
Hall, John R.
PUB. DATE
June 2003
SOURCE
Air Conditioning Heating & Refrigeration News;6/23/2003, Vol. 219 Issue 8, p24
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the importance of National Oilheat Research Alliance (NORA) certification for oil heat technicians, as discussed at the 2003 convention of the National Association of Oil Heating Service Managers. Resulting high rate of customer satisfaction from having certified technicians; Description of three-tiered certification.
ACCESSION #
10121730

 

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