British Gas in trials of new 3-D course

June 2003
IT Training;Jun2003, p5
Trade Publication
British Gas PLC is piloting a computer-based training package designed to train its engineers on all aspects of their work, from initial contact with customers to servicing boilers. The course which uses 3 dimensional graphics technology from videogaming could become a standard feature of training for firm's 5,000 engineers. Starting with the engineer arriving at a customer's home, the course developed by Logicom Training Solutions moves from dealing with customers to more technical tasks such as fixing boilers or installing central heating.


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