Shepherd, C. David
June 2005
Journal of Personal Selling & Sales Management;Summer2005, Vol. 25 Issue 3, p295
Academic Journal
Presents abstracts of several papers presented at the National Conference in Sales Management, held in Miami Beach, Florida from March 2 to 5, 2005. "Technology and the Sales Force: Does Technology Really Enhance Performance?," by Eli Jones, Wynne Chin, Andrew Schwarz and Suresh Sundaram; "The Benefits of Sales Force Automation Explored: An Empirical Examination of SFA Usage on Relationship Quality and Performance," by Jeong-Eun Park, Betsy Bugg Halloway and George D. Deitz; "The Portal Promise: A Valuable Tool for Salespeople," by Mary E. Shoemaker.


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